Question 1

Are You a Local Company?

Accepted Answer

Yes. FLCR Roll Off Service is locally owned and operated in Plant City, Florida, and opened in December 2019.

The owner, George, has over 30 years of experience working for and managing large waste and recycling companies. The company was founded to provide dependable, sensible dumpster services for residential customers.

Question 2

How Full Can I Fill the Dumpster?

Accepted Answer

Materials must not extend above the top edge of the container. For safety and legal transport, all loads must be tarped. If debris exceeds the top of the dumpster, it must be removed before pickup.

If excess debris prevents safe transport, the customer is responsible for removing it. A $50 return trip fee will be charged to cover the cost of returning for pickup.

Question 3

How Long Can I Keep the Dumpster Rental?

Accepted Answer

Our standard dumpster rental period is 14 days.

If additional time is needed, we strongly recommend requesting extra days at the time of booking. This helps ensure the dumpster is not committed to another customer after the standard rental period. Additional fees apply, and availability is not guaranteed once the order is placed.

Question 4

Do I Need to Be Home During Delivery or Pickup?

Accepted Answer

No. Being present during delivery or pickup is not required. However, our driver may contact you while on site to confirm proper placement of the dumpster if needed.

Question 5

What Materials Are Allowed in the Dumpster?

Accepted Answer

Most household, construction, and demolition debris is allowed, including:
 • Construction debris
 • Household junk
 • Furniture
 • Yard waste
 • Drywall, wood, and flooring materials
If you are unsure about an item, please contact us before loading.

Question 6

What Items Are Not Allowed in the Dumpster?

Accepted Answer

The following materials are prohibited:
 • Batteries
 • Tires
 • Liquids or drums containing liquids
 • Chemicals
 • Electronics
 • Asbestos
Disposal of prohibited items may result in additional fees.

Question 7

Are There Weight Limits for Dumpsters?

Accepted Answer

Yes. Each dumpster size includes a maximum allowable weight:
 • 20 Yard Dumpster: 4,000 lbs
 • 30 Yard Dumpster: 6,000 lbs
 • 40 Yard Dumpster: 8,000 lbs

Anything over these limits is charged at $0.04 per pound. Most rentals do not exceed the included weight unless heavy materials are loaded.

Question 8

What Happens If the Dumpster Is Overweight?

Accepted Answer

By law, we can only transport loads up to 7,000 lbs.
If a dumpster exceeds this limit:
 • The customer must offload excess material
 • A $75 trip fee applies
 • A $15 per day fee may be charged until the bin is brought within legal limits

For 20-yard dumpsters, the maximum transportable weight is 5,000 lbs. Any load over this limit requires offloading by the customer.

Question 9

Are There Any Hidden Fees?

Accepted Answer

No. We do not charge fuel surcharges or administrative fees. Pricing is transparent and based on rental duration, weight limits, and any additional services requested.

Question 10

Do You Offer Discounts?

Accepted Answer

Discounts may be available depending on the project type, rental duration, or repeat customers. Contact us directly to learn more.

Question 11

How Much Notice Do You Need for Delivery?

Accepted Answer

Delivery times depend on demand and equipment availability. Same-day delivery may be possible, but we recommend reserving your dumpster in advance to ensure availability.

Question 12

What Is Your Cancellation Policy?

Accepted Answer

• Cancellations made 48 hours or more in advance receive a full refund
 • Cancellations made less than 48 hours before delivery incur a $75 cancellation fee, with the remaining balance refunded

Question 13

Still Have Questions?

Accepted Answer

If you don’t see your question answered here, please contact us and we’ll be happy to help.

Call: 813-924-4981
Email: hello@flcrolloffservice.com()

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